SalamanderSoft is looking for Support Consultants to join the team – 20k – 25k

To support our growing customer base we are looking for a number of support consultant/technician’s to help us maintain our level of support to our new and existing customers.
SalamanderSoft currently consists of 11 employees, the majority of which are operations/support staff. It is a small close-knit company and our ethos is to provide excellent service to our customers and to be the best at what we do. This is reflected in the fact that all our sales are via word of mouth/recommendations – we do not have a sales team, and we are still growing strongly. All our roles are remote working, so you will be working from home.

We have a great reputation with our customers as evidenced by this thread on EduGeek: SalamanderSoft – Singing Praises 🙂

Who we are looking for

Your attitude will be key, we will be looking for someone who:

  • uses their initiative and gets things done
  • comfortable working with customers and aims to deliver over their expectations
  • has enthusiasm and interest in technology.
  • wants to be the best that they can be and strives for excellence
  • is able to work independently and remotely
  • has a hunger to learn new skills

We’re not looking for exact skills as we will train you inany you do not have, but on a day to day basis you might be working with:

  • Active Directory
  • Office 365 including Azure Active Directory
  • Exchange
  • G Suite – all parts of it
  • Querying SQL Server
  • School MIS systems such as SIMS.net
  • PowerShell
  • REST APIs

Any experience of these would obviously be an advantage.
As this is a remote role you will need a suitable area for working in your home, a broadband connection and probably a kettle.
This is very much a customer focused role, and regular customer contact via Phone/Skype and email will be essential.
With technology being such as fast-moving field, we would expect you to have a thirst for knowledge and be keen to improve your skills, with a proven track record of doing so.

What you will be doing

You will be joining the existing support and installations team (currently made up of 7 people) to help us remotely install and support our range of products into schools and other Education institutions across the UK and further afield.
You will be working primarily with our Integration solutions, linking the school’s MIS to Active Directory, Office 365, G Suite for Education and other systems.

Our work is conducted from our own homes, although some occasional travel and hotel stay may be needed to allow us to meet as a team and best support our customers.
This is a hands on, customer facing, technical role.


What we will do for you

  • We will offer a competitive salary, dependent on experience, together with pension contributions
  • A chance to work on the latest technologies (especially Office 365, Google and Azure)
  • Training resources and all appropriate technology and software will be provided.
  • 5 weeks paid holiday per year plus bank holidays
  • Flexibility in working hours when required, although our customers’ needs have to come first
  • The opportunity to get rid of your daily commute
  • Expenses paid on any business travel
  • Support you in improving your current skills and to work with and develop new ones
  • The opportunity to attend some conferences/events/training during the year
  • Paid Certification attempts

Next Steps
If you are interested in joining our team, please write to us at careers@salamandersoft.co.uk with anything you want to support your application. Links to social media and community involvement would be great as well. Noting where you saw the ad would be helpful to us.
If you would like more information or an informal chat about the role, please contact Jon Atkinson, jon@salamandersoft.co.uk

We will also be exhibiting on stand B288 at the BETT Show (23rd – 26th January 2019) at the London EXCEL. Please feel free to contact Jon if you’d like to arrange an informal chat during the show.

The closing date for applications is midnight on Sunday 27th January 2019.
First interviews are expected to be conducted via a Video Call w/c 28th January 2019 with the intention for new team members to start on Monday 1st April 2019

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SalamanderSoft at BETT 2019

It’s almost the end of year, which means that BETT 2019 is just around the corner. We are again exhibiting at BETT with our own stand. This year it’s B288 near the Microsoft stand.

Over the course of the show, most of the team will be rotating through and we would love to see as many of you as possible over the 4 days. We have a coffee machine and plenty of seats so come and say hi, have a coffee and chat, and get away from the hustle and bustle of Bett for a while.

The stand is not quite finalized yet, but this is roughly what it will look like.

We hope to see as many of you there as possible!

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Salamander Active Directory now supports Paxton Net2 Access Control System

We are pleased to announce that Salamander Active Directory now supports the Paxton Net2 Access Control system at no extra cost.

This allows you to synchronize the users in your MIS, whatever it is whether SIMs, iSAMS or any other, with Paxton Net2.

If you are an existing customer and are interested in this please contact support and we will get it set up for you.

If you are not yet a customer, but are interested in this and the rest of what Salamander Active Directory can offer, then please contact info@salamandersoft.co.uk.

Paxton and Net2 are trademarks of Paxton Access Ltd, a company registered in England.

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SalamanderSoft is looking for Support Consultants to join the team – 20k – 26k

To support our growing customer base we are looking for experienced support consultants/technicians to join our team to help us maintain our level of support to our new and existing customers.

SalamanderSoft currently consists of 9 people, the majority of which are operations/support staff. It is a small close-knit company and our ethos is to provide excellent service to our customers and to be the best at what we do. This is reflected in the fact that all our sales are via word of mouth/recommendations – we do not have a sales team, and we are still growing strongly. All our roles are remote working, so you will be working from home.

We have a great reputation with our customers as evidenced by this thread on EduGeek: http://www.edugeek.net/forums/recommended-suppliers/160503-salamandersoft-singing-praises.html

Who we are looking for

Your attitude will be key, we will be looking for someone who:

  • uses their initiative and gets things done
  • is comfortable working with customers and aims to deliver over their expectations
  • has enthusiasm and interest in technology.
  • wants to be the best that they can be and strives for excellence
  • is able to work independently and remotely
  • has a hunger to learn new skills

We’re not looking for exact skills as we will train you in any you do not have, but on a day to day basis you might be working with:

  • Active Directory
  • Office 365 including Azure Active Directory
  • Exchange
  • G Suite – all parts of it
  • Querying SQL Server
  • School MIS systems such as SIMS.net
  • PowerShell
  • REST APIs

As this is a remote role you will need a suitable area for working in your home, a broadband connection and probably a kettle.

This is very much a customer focussed role, and regular customer contact via Phone/Skype and email will be essential.
With technology being such as fast-moving field, we would expect you to have a thirst for knowledge and be keen to improve your skills, with a proven track record of doing so.

What you will be doing

You will be joining the existing support and installations team (currently made up of 5 people) to help us remotely install and support our range of products into schools and other Education institutions across the UK and further afield.

You will be working primarily with our Integration solutions, linking the school’s MIS to Active Directory, Office 365, G Suite for Education and other systems.

Our work is conducted from our own homes, although some occasional travel and hotel stay may be needed to allow us to meet as a team and best support our customers.

This is a hands on, customer facing, technical role.

What we will do for you

  • We will offer a competitive salary, dependent on experience together with pension contributions
  • A chance to work on the latest technologies (especially Office 365, Google and Azure)
  • Training resources and all appropriate technology and software will be provided.
  • 5 weeks paid holiday per year plus bank holidays
  • Flexibility in working hours when required, although our customers’ needs have to come first
  • The opportunity to get rid of your daily commute
  • Expenses paid on any business travel
  • Support you in improving your current skills and to work with and develop new ones
  • The opportunity to attend some conferences/events/training during the year
  • Paid Certification attempts

Next Steps
If you are interested in joining our team, please write to us at careers@salamandersoft.co.uk with anything you want to support your application. Links to social media and community involvement would be great as well. Noting where you saw the ad would be helpful to us.

If you would like more information or an informal chat about the role, please contact Jon Atkinson, jon@salamandersoft.co.uk

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Salamander Active Directory now supports setting up Out of Office and Auto-Forwarding for Gmail

gmailSalamander Active Directory can now automate setting the Gmail out of office / vacation and auto-forwarding for all of your G Suite users. This is a useful feature we can enable for leavers.

If you are an existing customer and are interested in this please contact support and we will get it set up for you.

Note, we also support this for Exchange/Outlook both for Office 365 and on-premises as well.

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Salamander for Apple School Manager Utility released

appleSchoolSalamander for Apple School Manager is a free utility designed to mirror data from a school’s MIS/SIS system into Apple School Manager. It allows the provisioning of teacher & student accounts as well as classes by transferring relevant data from your MIS/SIS, into Apple’s systems. Save time for your administrators and teachers by automating the creation of your users and classes so that they are ready for your teachers and learners.

Salamander for Apple School Manager supports a number of MIS vendors and allows you to easily configure the data the way you want it. Once the data is uploaded, then Managed Apple IDs are created automatically for you by Apply School Manager enabling the use of iCloud, iTunes U and iPads.

For more details on the utility please visit http://www.salamandersoft.co.uk/asm/ or email asm@salamandersoft.co.uk.

Apple, Apple School Manager, iCloud, iTunes U, iPad, Apple ID are trademarks of Apple Inc., registered in the U.S. and other countries.

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